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The Latest Student Debt Story

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I applied to University of Phoenix because I have four small children and wanted to continue my education, online looked like the best option. At first everything seemed too good to be true, the person who helped me enroll in this school was extremely nice. He used to call me even 4 and 5 times a day, he really wanted to make sure I finish school. At least thats what I thought...

The classes were horrible, the teachers do not teach anything, they just send you the homework and then you are on your own googling (Google is free). I noticed that I wasn't learning much, they gave me an orientation class that was mandatory and very expensive, then a communication class and health class, where they made me watch videos about not smoking and eating healthy. I could of watch those type of videos on "YOUTUBE" for free.

I decided to leave the school, I didn't even feel motivated anymore and when I told the staff they stopped being so nice. I was already enrolled, they had no need to continue being nice to get my money. I failed the classes on my second semester because I kept telling the counselor that I didn't approve of them, that they were a joke, she tried to make me apply for another loan and I refused. I didn't withdraw the classes on time so at the end of the semester my account had a balance for almost $300.

I found a great school around my house and wanted to enroll but Phoenix University wouldn't allow me to get my transcript until I pay the $300, so my mom lent me her credit card and I paid it. Successfully I applied online for the transcript but I never received it. I went back to the website to see the reason why I didn't get it and it turns out I have another balance for $112 dollars. I didn't know this, I called them and they informed me that this is already in collection so I can't pay it on their website. They don't want to give me my transcript and I'm tired of giving them my money. Someone please help me, I'm a mom of 4 who's struggling a lot and the last thing I need is to give the little bit of money I have to this horrible school.

Now I keep getting letters and calls asking me for money, not only the $112 but also the $4,000 loan.

Susan Marte

Susan Marte  August 24, 2015  Bronx, New York

I applied to University of Phoenix because I have four small children and wanted to continue my education, online looked like the best option. At first everything seemed too good to be true, the person who helped me enroll in this school was extremely nice. He used to call me even 4 and 5 times a day, he really wanted to make sure I finish school. At least thats what I thought...

The classes were horrible, the teachers do not teach anything, they just send you the homework and then you are on your own googling (Google is free). I noticed that I wasn't learning much, they gave me an orientation class that was mandatory and very expensive, then a communication class and health class, where they made me watch videos about not smoking and eating healthy. I could of watch those type of videos on "YOUTUBE" for free.

I decided to leave the school, I didn't even feel motivated anymore and when I told the staff they stopped being so nice. I was already enrolled, they had no need to continue being nice to get my money. I failed the classes on my second semester because I kept telling the counselor that I didn't approve of them, that they were a joke, she tried to make me apply for another loan and I refused. I didn't withdraw the classes on time so at the end of the semester my account had a balance for almost $300.

I found a great school around my house and wanted to enroll but Phoenix University wouldn't allow me to get my transcript until I pay the $300, so my mom lent me her credit card and I paid it. Successfully I applied online for the transcript but I never received it. I went back to the website to see the reason why I didn't get it and it turns out I have another balance for $112 dollars. I didn't know this, I called them and they informed me that this is already in collection so I can't pay it on their website.

...more
Susan Marte  August 24, 2015  Bronx, New York
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